Blog. Britain's Busiest Airport

Heathrow returns to TV this summer

Camera operator at work. Picture: Getty Images
The camera crew shot 3,000 hours of footage while making HBBA Series 5
Heathrow: Britain's Busiest Airport - find out more

The TV cameras take you behind the scenes at Heathrow once more for summer 2019. It’s time to hit Series Link – Heathrow: Britain’s Busiest Airport is back on ITV from 21st May.

Series 5 of the behind-the-scenes documentary brings you 12 half-hour episodes of life at the airport. Episode 1 airs at 8pm on Tuesday 21st.

Q&A: filming HBBA5

Film crew group photo on airfield
Members of the film crew at Heathrow, with series producer Juliette Murray-Topham at far left

We asked series producer Juliette Murray-Topham, of Raw TV, what viewers can expect to see in the coming weeks. Here’s what she told us …

How will Series 5 differ from previous series?

It will be longer, with new characters, a new voice … it’ll be just better!

What’s the secret of the show’s success?

I think the series resonates with everyone. After all, 75% of the population has flown somewhere.

How long does it take to make a series of HBBA?

The series takes 26 weeks and there are 22 members of the team. We film 700 hours but only six hours make the series.

If you could do any job at Heathrow, which would you choose?

Passenger Experience Manager (PEM) – it’s different every day and you’re dealing with that wonderful species the human holidaymaker. Or Senior Airfield Officer – I’ve become a plane geek doing this show and I LOVE being on the airfield.

Have you been truly surprised by anything you’ve seen at Heathrow?

Heathrow ALWAYS copes, be it emergency landings, medical emergencies, protests, packed terminals … nothing is beyond the 78,000-strong staff to sort.

Who’s the most famous person you’ve ever met or seen at Heathrow?

Hillary Clinton was a good spot, but we would love to film with the love of Sue’s life, Tom Jones.

Without giving anything away, why should people watch Series 5?

It’s bigger and better with NEW fabulous characters and behind-the-scenes footage of areas not seen before.

When and where to watch

  • Tuesday 21st May, 8:30pm
  • Wednesday 22nd May, 8pm
  • Then 8:30pm every Wednesday from 5th June–7th August.

Catch the series on ITV or online at Transmission times are subject to change so please check TV listings.

Heathrow: Britain’s Busiest Airport

Heathrow at night

The documentary cameras return for a behind-the-scenes look at the people who keep Heathrow running. Meet air traffic controllers, sanitation engineers, Border Force officers and front-line Passenger Experience Managers – and share their daily challenges in this ‘city within a city’ where no two days are alike.

HBBA main page