Christmas begins at Heathrow – just ask Santa

Santa in the check-in areaWe can’t promise you’ll get everything on your Christmas list. But while you’re at Heathrow you could always have a quiet word with Santa Claus – because he’s here every day in the run-up to 25th December. Read on to find out where he’ll be – and what else is happening to get your Christmas off to a flying start.

Meet Santa at Heathrow

No matter whether you’ve been naughty or nice, it’s not too late to make your special Christmas gift request. Santa will be here with one of his elves, roaming the departure lounge and handing out chocolate treats. Don’t be afraid to ask him for a selfie!

Dates and times

Date Location Time
Friday 8th December Terminal 2 16:00—19:00
Saturday 9th Terminal 2 09:00—12:00
Terminal 5 13:00—16:30
Sunday 10th Terminal 4 17:00—20:30
Terminal 5 12:00—16:00
Monday 11th Terminal 2 14:00—17:00
Terminal 3 10:00—13:00
Tuesday 12th Terminal 4 17:30—20:00
Terminal 5 13:00—16:30
Wednesday 13th Terminal 2 09:00—12:00
Terminal 3 13:00—17:00
Thursday 14th Terminal 3 14:00—18:00
Terminal 5 09:00—13:00
Friday 15th Terminal 2 13:00—16:00
Terminal 4 09:00—13:00
Saturday 16th Terminal 3 14:00—18:00
Terminal 5 09:00—13:00
Sunday 17th Terminal 3 13:00—17:00
Terminal 4 18:00—20:30
Monday 18th Terminal 2 14:00—17:00
Terminal 4 17:30—20:30
Tuesday 19th Terminal 2 15:00—18:00
Terminal 5 10:00—14:00
Wednesday 20th Terminal 2 14:00—17:00
Terminal 5 09:00—13:00
Thursday 21st Terminal 3 13:00—17:00
Terminal 4 18:00—20:30
Friday 22nd Terminal 3 18:00—20:00
Terminal 5 14:00—17:00
Saturday 23rd Terminal 2 13:00—15:00
Terminal 5 09:00—12:00
Sunday 24th Terminal 2 13:00—15:00
Terminal 5 09:00—12:00

Christmas carols

Christmas carollers in traditional dress
Our carol singers will be performing at various spots around the departure lounges. Get into the festive spirit with some traditional Christmas carols and seasonal songs.

Dates and times

Date Location Time
Friday 8th December Terminal 5 12:00–16:00
Sunday 10th Terminal 3 16:00–20:00
Monday 11th Terminal 2 11:00–15:00
Wednesday 13th Terminal 5 10:00–14:00
Thursday 14th Terminal 2 16:00–20:00
Friday 15th Terminal 4 09:00–13:00
Saturday 16th Terminal 4 16:00–20:00
Sunday 17th Terminal 3 10:00-14:00
Monday 18th Terminal 2 14:00–18:00
Tuesday 19th Terminal 3 16:00–20:00
Thursday 21st Terminal 2 13:00–17:00
Friday 22nd Terminal 5 14:00–18:00
Saturday 23rd Terminal 4 10:00–14:00

Salvation Army band

Christmas performance by Salvation Army bandLocal branches of the Salvation Army bring Christmas music to the check-in areas and terminal forecourts. The traditional sound of the season, brought to you by the Staines, Maidenhead and Hillingdon brass bands.

Dates and times

Date Location Time
Monday 4th December Terminal 5 11:30–13:30
Tuesday 5th Terminal 2 08:30–10:30
Thursday 7th Terminal 4 08:30–10:30


Friday 8th Terminal 2 08:30–10:30


Monday 11th Terminal 3 11:30-13:30
Terminal 5 11:30-13:30
Tuesday 12th Terminal 5 08:30-10:30
Wednesday 13th Terminal 3 17:30-19:30
Thursday 14th Terminal 2 08:30-10:30
Wednesday 20th Terminal 5 11:30-13:30

Even more music

Publicity shotsTo help get you into the festive mood we’re putting on live music from two ever-popular acts. Elle and the Pocket Belles (above left) are a vintage-retro vocal group with a swing-inspired twist on the Christmas theme. Meanwhile the Estilo String Quartet (above right) bring a wealth of serious musical talent to the terminal, with a specially selected seasonal repertoire. All performances take place in the departure lounges.

Dates and times

Date Act Location Time
Tuesday 12th December Elle and the Pocket Belles Terminal 2 12:00–18:00
Wednesday 13th Estilo String Quartet Terminal 4 15:00–21:00
Saturday 23th Estilo String Quartet Terminal 3 12:00–18:00
Sunday 24th Elle and the Pocket Belles Terminal 4 12:00–18:00

Designer gift wrapping

Christmas shopping bags

Have your airport purchases gift-wrapped in designer style this Christmas.

We’ll wrap your gifts with an exclusive Karen Mabon design. And all we ask in return is a modest donation to Oxfam.

Look closely at the design and you’ll spot Doris and Edward, the furry stars of Heathrow’s Christmas TV ads.


  • Terminal 2: Gate Level, near World Duty Free
  • Terminal 3: Information desk
  • Terminal 4: Information desk
  • Terminal 5: Gate Level, near Mulberry.

More events

Giant Mr Men characters

Mr. Men author Adam Hargreaves will be signing books and drawings at a series of special events over the festive period. Younger travellers might be lucky enough to meet Mr. Adventure and Little Miss Explorer when they visit the terminals too.

And by popular demand our children’s craft sessions return for Christmas. We offer a range of activity workshops and a mobile art and craft trolley. If that leaves them with a healthy appetite, don’t forget that our Kids Eat Free offer is back for the holidays too.

Meanwhile Caffè Nero, in Terminal 2 arrivals, hosts regular live music spots by talented singer-songwriters on Saturdays and Sundays during December.

Stay up to date with all our regular events in the terminal: